LEGAL REFERENCE

Our Site Terms, Written Plainly For You

Plain rules, one page: who can hold an american games account, how JazzCash, Easypaisa, SadaPay and Raast requests are treated, and what follows if a clause is broken...

Where local law permitsPlain en-PK wordingOne page, clear anchorsWritten escalation path
american games Our Site Terms, Written Plainly For You

Terms Apply Where Local Law Permits

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

POLICY CONTACT ROUTES

How To Reach Us About Policy

Policy questions should not sit unanswered. Write to our compliance desk through chat or email, name the clause you are asking about...

Live Chat Open chat from your account and tag the...
Email Desk Send a written query to our compliance address...
Account Notices Notices about term changes land in your account...
WHO WRITES THESE

How Our Legal Wording Gets Checked

Every clause here is drafted by the teams that run accounts, then tested against how the platform actually behaves: payment cut-offs, session limits, verification steps. When a process changes, the wording changes...

Drafted In-House

The teams handling accounts, transfers and disputes write the first draft, so each clause matches what our staff actually do through a working day rather than a borrowed template.

Checked Against Flows

Before new wording goes live we test it against real flows: JazzCash and Easypaisa clearing windows, SadaPay and Raast transfers, session timeouts and the verification steps on a live account.

Dated Versions

Every revision carries a date, so you can compare the wording you accepted with what stands now. Older text stays reachable while an open query about it is unresolved.

Plain en-PK English

We write for readers in Pakistan in English that drops legal padding where a short sentence works better, while keeping the meaning intact for anyone who has to rely on it.

Dispute Trail

Complaints, escalations and outcomes are logged against your account. Ask later why a decision went the way it did and we can show the steps and the clause behind it.

No Hidden Add-Ons

Term changes that touch your money never arrive as a surprise inside a promotional message. They come through account notices with a clear effective date and a route to ask questions.

How This Page Fits The Rest

These terms hold together when they agree with each other. Our privacy wording, cookie notice, payment clauses and complaints route cross-check against this page, so a rule does...

Privacy And Data
Covers what we hold about your account, how long we keep it and how to ask for a copy. The clause here points to that page rather than repeating the list.
Cookie Notice
Explains the small files the site sets, what each one does and how to clear them in your browser. Nothing in our terms depends on a cookie you cannot switch off.
Payment Clauses
Sets out how JazzCash, Easypaisa, SadaPay and Raast transfers are matched to your account, when a failed transfer returns to the sending wallet and what we check before a payout.
Account Rules
One account per person, login safety, device changes and what happens when shared credentials are flagged. These sit alongside the eligibility wording you are reading on this page.
Complaints Route
The order of steps when you disagree with a decision: chat first, written escalation next, then an external route where local law permits. Timelines for each step are set out there.
Fair Use
Says what counts as misuse of the lobby, including automated play and collusion at shared tables, and how our monitoring team handles a case once it has been flagged.
Change Log
A dated record of what was added, removed or reworded in each update, so you can follow the history of the terms without digging through archived copies yourself.

What You See On Our Policy Pages

A long policy page is easier to follow when the layout does part of the work. Ours opens with a short summary of what moved, pins...

Summary Box

A short summary box heads every policy page and states what moved and when, so you take in the shape of an update before you read the clauses in full.

Sticky Section Row

Section links stay pinned as you scroll, letting you move quickly from eligibility to payment clauses and back without losing your place on a long page.

Clause Anchors

Each clause carries its own anchor, so when you write to us you can paste a direct link to the exact wording you mean rather than describing where it sits.

Date Stamp

The version date sits beside the headline, telling you which wording applies to your account today and whether anything moved since you last opened and read the page.

Table View

Payment timelines sit in a simple table: request, clearing window, confirmation step, so you can see when a transfer should land rather than reading a paragraph about it.

Print And Save

One button gives you a clean copy of the page for your own records, with the date and version carried across so a saved file stays traceable later.

Policy Questions We Get Asked

Access depends on the region you connect from. We publish the supported regions and ask you to check them, because rules differ by place and accounts opened outside them cannot stay open.

Sharing credentials breaches the account terms and can lead to suspension while we work out what happened. Keep your password to yourself and tell us straight away if someone else has it.

We match incoming transfers to your account reference. When a send fails or is reversed, the money goes back to the wallet it came from, and the payment clauses cover the timing involved.

Wording that touches payments or withdrawals reaches you through account notices before it takes effect, with the date it begins. Your balance stays yours and open requests keep the rules they were made under.

That sits with our privacy wording, which explains what we hold, how long we keep it and how to request a copy. The terms here only point you to it.

Start in chat so the first reply comes quickly, then escalate in writing if the answer does not settle it. The complaints route lists each step and the timelines we work to.